Delivery information

Of course! We will connect all products and also any stairs up to the 4th floor are no problem. It is however important to know that the location can be reached properly and safe and that we don’t have to do any plumbing activities. The connections should be ready. A device should be able to be placed within 1,5 meters of a connecting point. Do you have any queries or do you hesitate whether this is the case, please contact us. You can always make a photo and send it to us via WhatsApp so we can have a look at it.

In most cases we can deliver within two working days. When you order before 10.00 am, we can often deliver the next day! When placing the order online you can select a delivery date, and one day in advance you will receive a timeframe when we will come and deliver the requested device. Would you like us to call you just before we arrive? No problem!

Of course and that’s free of charge!

You can indicate this straight away when ordering, so we can calculate the space in the truck. It is however important the the old machine is clean and dry and easily accessible for the drivers.

We deliver on working days and the times are approximately between 7 am and 7 pm. You don’t have to stay at home all day, you will receive a time frame of three hours a day in advance. Would you like to be called just before we arrive? No problem at all!

No, payments will be taken care of afterwards. The rent will be charged from the day the device has been delivered at your house, we will do this with an automatic withdrawl.

That’s up to you. When you end the contract online you can select a pickup date straight away. When the minimum duration of the contract has been passed, there's one month notice to end the contract. The rent will be charged for the month but we can pick up the device earlier if you like.